This privacy policy and terms of use statement reflect Undiscovered Frontiers, LLC’s commitment to respect your privacy and its commitment to protect the information that you share with us. This privacy and terms of use statement applies to www.undiscoveredfrontiers.com (the "Site"), which is operated, owned, or controlled by Undiscovered Frontiers. Our privacy and terms of use statements have been created to help you understand how we collect, use, communicate, and disclose any of your personal information. If you do not understand any portion of this privacy and terms of use statement, please contact us as indicated below. This statement may be amended or revised at any time by posting an update to our Site.

Why we ask for and collect personal information

During your interaction with our website, www.undiscoveredfrontiers.com (the "Site"), we may ask you to voluntarily provide certain personal information such as your name, email, mailing address, and other trip-related details or interests. Personal information is helpful as it allows us to better understand your needs and provide you with a better overall service.

How we collect travelers' personal information

When you are using the Undiscovered Frontiers website, we may request that you voluntarily provide us with your personal information when you request a digital or hard copy of the travel itinerary, sign up for the newsletter, request a digital or hard copy of the tour catalog, book your trip, complete a site survey, or make other travel-related site requests. Personal information includes, but is not limited to, a first and last name, an email address, a home or other physical address, or any other contact information. Our website uses cookies, which help us better understand overall site traffic and performance so that we can provide enhanced site experiences and capabilities in the future.  A cookie is a small file that asks permission to be placed on your computer’s hard drive. You can configure your browser to reject all cookies or to alert you when one is being sent. However, certain site features or services may not operate properly if cookies are disabled.

How we use travelers' personal information

The personal information provided, such as first and last name, an email address, a home or other physical address, or any other contact information, will be utilized to confirm that your questions or concerns have been addressed, to send you trip-related information and updates for any upcoming trip that you have signed up for or inquired about, and to send you periodic newsletters and occasional special offers or new travel product announcements and mailings, such as a tour catalog for the upcoming season or updates on upcoming trips. If you would prefer not to receive these occasional mailings or electronic newsletters, these notices can be cancelled through email, phone, or by clicking the unsubscribe link at the bottom of each email that you will receive from us.

Protection of personal information

Undiscovered Frontiers has administrative, technical, and physical procedures designed to prevent unauthorized access and protect any Personal Information that is collected on the website. We don’t intentionally share any personal information with unauthorized third parties, except in accordance with applicable laws and with trusted third parties who assist us in conducting business operations on a daily basis. Any third parties we do share information with must abide by our policies and procedures to keep your personal information confidential.

Trademark & Intellectual Property

The selection and presentation of all materials and content (logos, graphics, photos, texts, programs, and other materials) on the website are protected by copyrights, trademarks, and other intellectual property laws. When using this website, you agree not to copy, sell, distribute, lease, republish, or replicate the content of the website in any way unless you are authorized to do so in writing by Undiscovered Frontiers’ management. Taking into consideration copyrights and other intellectual property laws, you may use, view, and download the content of the website for personal, informational, and noncommercial use only.

Photographs

We would like to thank all our travel partners, travel industry specialists, international tourism ministries, departments, and organizations that have graciously provided permission to use their country destination photos on our website and in print materials. The photographs on this website were obtained in good faith, either through the public domain or by permission, and the use of all images provided is to promote travel and tourism at the destinations offered on this website. Undiscovered Frontiers should be held harmless from and against any lawful use of information, including but not limited to any copyright claims, actions, or damages.